Reference

How cxxdroid Handles Your Personal Information

When you open an account with us, we collect certain information to keep your wallet and account secure — including the details you use when funding through bKash, Nagad, or Rocket.

Account data protectionbKash, Nagad, Rocket payment privacyYour data access rightsNo third-party sale of your dataBangladesh-relevant eligibility noted

Explore Lobby Read FAQ

What We Collect and Why We Use It

cxxdroid Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — your name, email address, phone number, and the mobile wallet details you submit for transactions via bKash, Nagad, or Rocket. We also log device data (browser type, IP address, session timestamps) to detect unusual account activity and

1
keep your session secure. Payment transaction references tied to your bKash or Nagad account are retained only as long as needed for account reconciliation and dispute handling. We do not sell your personal data to third parties. We may share data with payment processors — such
2
as the networks behind Rocket and bKash — solely to complete the transactions you authorise. Analytics data we collect is aggregated; it does not identify you individually. Any marketing communications we send are based on your stated preferences, and you can update those preferences from your
3
account settings at any time. Access to this platform and the scope of applicable data rights depend on your local law and the eligible region you access from. If local regulations in Bangladesh grant you specific data rights beyond what is described here, those rights are
4
not diminished by this policy.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how we have handled your details, our support team is the right starting point. You can reach us through the channels below. We aim to respond to privacy-related requests within a reasonable timeframe, and we will confirm receipt of your request so you know it is being handled.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply a layered approach to data security: encryption in transit, access controls limiting which staff can view account records, and session tokens that expire automatically after inactivity. Your payment wallet details — whether bKash, Nagad, or Rocket — are never stored as plain text. Here is how we handle the four key areas that matter most to your account privacy.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can manage cookie preferences in your browser settings at any time.

Data Retention

Account records are kept for as long as your account is active and for a period after closure as required for financial reconciliation. After that window closes, personal identifiers are removed from our active databases.

Account Security

Login to your account uses an OTP sent to your registered mobile number. If your number changes — for instance after switching your bKash-linked SIM — update it promptly via account settings to avoid access issues.

Requesting Changes

To update, correct or request deletion of your personal data, contact us via live chat or email with your registered details. We verify your identity before processing any data change request.

Common Questions About Your Data on cxxdroid

These are the questions we hear most often about how your account data is handled. If your specific question is not covered here, reach out through live chat or the Help Centre inside your account.

We collect your name, email, phone number and the wallet details you provide — such as your bKash or Nagad number — along with device and session data used to secure your account.

Your wallet number is shared only with the payment processor needed to complete your transaction. It is not passed to advertisers or sold to any third party under any circumstance.

Yes. Submit a deletion request through live chat or support email with your registered phone number. We verify your identity first, then process the request within a reasonable period.

We retain records for a defined period after account closure for financial reconciliation purposes. Once that period ends, personal identifiers are removed from our active systems.

We use session cookies for login continuity and analytics cookies for performance monitoring. You can disable non-essential cookies through your browser settings without losing access to your account.

Your data rights are shaped by local law and the eligible region you access from. We honour rights granted under applicable regulations; contact support if you need clarification for your specific situation.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCxxdroid Glossary Appcxxdroid App

How cxxdroid Handles Your Personal Information

Reach Us About Your Privacy Questions

How We Protect and Manage Your Account Data

Cookies and Tracking

Data Retention

Account Security

Requesting Changes

Common Questions About Your Data on cxxdroid

01 What personal data does cxxdroid collect when I open an account?

02 Is my bKash or Nagad number shared with anyone outside cxxdroid?

03 Can I ask cxxdroid to delete my account and personal data?

04 How long does cxxdroid keep my account information after I close my account?

05 Does cxxdroid use cookies, and can I turn them off?

06 Does my right to data access depend on where I am in Bangladesh?

Privacy Policy

Related pages

Related pages